Get in Touch
Box Office
Open Tuesday through Saturday, 12pm to 6pm. Walk-up tickets and will call available during showtimes.
Email Inquiries
Reach our team at [email protected] for bookings, rentals, and general questions.
Phone Support
Call (815) 555-0142 during box office hours. Voicemail returned within one business day.
Group Visits
School and tour groups welcome. Contact our education coordinator for custom visit arrangements.
Getting to the Theatre
Lockport Palace Theatre sits in the heart of downtown Lockport, Illinois, at 410 East 9th Street. From I-355, take the 159th Street exit east, then head south on State Street. Our marquee glows brightly along the historic canal district, just steps from the Gaylord Building and public transit stops.
Free public parking surrounds the venue, with two lots within one block and ample street parking after 6pm. Accessible spaces are available directly behind the theatre, and the Canal Street entrance provides step-free access to all public levels.
Accessibility & Visitor Comfort
We are committed to welcoming every guest. The theatre features wheelchair-accessible seating, assistive listening devices, and captioning services for select performances upon request. Service animals are always welcome inside the venue.
Restrooms, concessions, and the lobby are fully accessible from street level. Large-print programs and sensory-friendly showtimes are offered seasonally. Please notify our box office at least 48 hours in advance for specialized accommodations.
Frequently Asked Questions
What are the box office hours?
The box office operates Tuesday through Saturday from 12pm to 6pm. On performance evenings, the box office remains open through intermission to assist arriving guests and process will call tickets.
Is parking available near the theatre?
Yes. Two free public lots are within one block of the theatre, and additional street parking surrounds the building. Accessible parking is available directly behind the venue.
How do I book the theatre for a private event?
Private rentals, weddings, and corporate events can be arranged by emailing [email protected]. Our team responds within two business days with availability and pricing.
Are accessibility services available?
Absolutely. We offer wheelchair seating, assistive listening, captioning, and sensory-friendly performances. Contact the box office 48 hours ahead so we can prepare your experience.
Send Us a Message
Questions about performances, rentals, or group visits? Our team is ready to help you plan your visit.
Contact Our Team →